Privacy policy

Last updated: July 25, 2026

HAL by ALIS GOLF operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). HAL by ALIS GOLF is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another individual or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify you. Depending on how you use the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this personal information:

  • Contact information, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card and debit card information, financial account numbers, payment information, financial account information, transaction details, payment methods, payment confirmation, and other payment-related details.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transaction history.
  • Communications with us, including information you provide in communications with us, such as when you contact customer support.
  • Device information, including information about your device, browser, and network connection, your IP address, and other unique identifiers.
  • Usage information, including information about your interactions with the Services, such as how and when you access or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
  • From our service providers, including when we engage them to provide certain technologies or to collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

  • Providing, customizing, and improving the Services. We use your personal information to provide the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences and products you are interested in, send notifications related to your account, process purchases, returns, exchanges, and other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and provide a customized shopping experience, such as recommending products related to your purchase history. This may include using your personal information to better tailor and improve the Services.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing online advertisements on the Services or other websites based on products and services you previously purchased, added to your cart, or otherwise interacted with through the Services.
  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure the Services. If you register an account through the Services, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone.
  • Communicating with you. We use your personal information to provide customer support, respond to you promptly, provide effective services, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable law and respond to valid legal process, including requests from law enforcement or government agencies; to participate in or investigate civil discovery, potential or actual litigation, or other legal disputes; and to investigate or enforce potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

  • With Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • With business and marketing partners that provide marketing services and deliver advertising to you. For example, we use Shopify to support personalized advertising in partnership with third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to direct us not to share information about you for targeted advertising or marketing based on your online activity across different merchants and websites. You may exercise your right to opt out of these uses here.
  • When you direct, request, or consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy; to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests; to enforce applicable terms or policies; and to protect or defend the Services, our rights, and the rights of our users or others.

Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify and with third parties that may be located in countries other than your own in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information and responding to requests to exercise your rights regarding its use of your personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, please review the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public spaces, including information you share on third-party social networking platforms, may also be viewed by other users of the Services or users of those third-party platforms without limitation as to its use by us or by the third party. Our inclusion of such links does not, by itself, imply endorsement of the content on those platforms or of their owners or operators, except as specifically disclosed on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and, where permitted by law, we may decline your request.

  • Right to access / know. You may have the right to request access to personal information we hold about you.
  • Right to delete. You may have the right to request that we delete personal information we hold about you.
  • Right to correct. You may have the right to request that we correct inaccurate personal information we hold about you.
  • Right to data portability. You may have the right to receive a copy of personal information we hold about you and, in certain circumstances and subject to certain exceptions, to request that we transfer it to a third party.
  • Right to opt out of the sale or sharing of personal information for targeted advertising. Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information, or the processing of your personal information for purposes considered “targeted advertising” under applicable privacy laws. You can exercise your right to opt out of these uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you live, we will automatically treat this as an opt-out request for the device and browser you use. If we can associate the signal with a specific Shopify account, we will also apply the opt-out request to that account. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.
  • Managing communication preferences. We may send you promotional emails, and you can opt out at any time by using the unsubscribe option displayed in the email. If you unsubscribe, we may still send you non-promotional emails, such as important messages about your account or orders.

You may exercise these rights where indicated on the Services or by contacting us using the contact details below. To learn more about how Shopify uses your personal information and your rights, including rights related to data processed by Shopify, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we may require proof that you authorized the agent to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request within the time period required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the details below or to lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the destination country has been recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call us at +81 80-2538-1879, email us at infoalisgolf@gmail.com, or contact us at 182-0025, Tōkyō 調布市 多摩川, ジオステージ711, Japan.